Privacy Policy

This policy sets out how the company collects, holds and uses personal information collected from individuals in the conduct of our business.

Protecting Personal Information:
All personal information collected from individuals as a result of our business operations will be protected as an essential part of the relationship we wish to establish with our clients.

Information that the company holds:
In the normal course of business activities, the company will collect personal information, including "sensitive information".
Personal information may include an individual's name, phone numbers, social security number, address, credit card numbers, check numbers, date of birth, contact details, occupation, and professional memberships.

We take precautions to protect your information. When you submit sensitive information via the website, your electronic information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Use and Disclosure of Personal Information:

The company will use personal information to:

  • provide its services, particularly those associated with player services
  • manage its internal business operations
  • inform clients
  • confirm player identity to third parties directly involved in the sanctioning process

The company will only disclose information for the purpose for which it was collected, and where appropriate, after obtaining the necessary consent from the individual. Information may be disclosed for other purposes, with the specific consent of the individual to do so.

We will not share your personal information with anyone under any circumstances unless directed by law.

Security of Personal Information:
The company will take reasonable steps to ensure the security of personal information that it holds, regardless of the form in which that information is held. This will include taking reasonable steps to prevent the misuse or loss of this information, or unauthorized disclosure, access to, or modification of this information.

Where the information is held in electronic form, access will be controlled by user logins and passwords, and restriction of access only to persons who need to have that access in the course of the company's business activities.

All staff of the company are subject to confidentiality obligations as part of their conditions of employment.

Right of Access by the Individual:
Any individual has the right to request access at any time to the personal information that the company holds about that person. This access will be refused where the company cannot be satisfied as to the identity of the person requesting that access.

Any individual can request the company to modify or correct personal information that the person believes to be incorrect.